Frequently Asked Questions

This is an online money transfer platform that allows you to send USD and deliver funds in local currency to different countries. The process is fast, simple, and designed for everyday users without complexity.

You can send money to more than 40 countries worldwide, including all African countries. The service continues to expand to support more regions.

You always deposit and send in USD. The receiver will get the money in their local currency based on the current exchange rate.

You can easily add balance using multiple options: Bank transfer, and Crypto (USDT TRC20)

Most transfers are completed within a few minutes. In some cases, it may take up to 10 minutes depending on the destination and method.

No, currently there are 0 transfer fees. You send money without extra charges, making it more affordable than many other services.

You will receive a competitive rate that is often better than many marketplaces. The rate is shown before you confirm the transfer.

Simply create an account, log in to your dashboard, deposit funds, and then enter the receiver’s details to send money.

Yes, an account is required so you can manage your balance, track transfers, and keep your transactions secure.

Yes, the system uses secure technology and verification processes to protect your funds and personal information at all times.

KYC (Know Your Customer) is a simple identity verification process that helps keep the platform safe and prevent fraud.

You can upload your documents directly through your dashboard. The process is simple and guided step by step.

Usually, you need a valid government-issued ID. Sometimes, a selfie or proof of address may also be required.

You can still use the service for small amounts, but higher transfers may be restricted until verification is completed.

Yes, you can send money directly to a receiver’s bank account in supported countries.

Yes, mobile wallet transfers are available in many countries, making it easier for receivers to access funds instantly.

If the transfer is still processing and not completed, you can request a cancellation by contacting support.

If a transfer fails for any reason, your money will be returned to your account balance safely.

Yes, a small minimum amount may apply depending on the payment method and destination.

Yes, you can track every transfer in real-time from your dashboard, including status updates.

Yes, you can send money anytime, day or night, without any time restrictions.

Crypto deposits are usually very fast. Bank transfers depend on your bank processing time.

Yes, the platform works on mobile devices, so you can send money anytime from your phone.

You can contact support directly through the website. The team is available to assist with any issues or questions.